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Terms & Condition

Welcome and Thanks for your interest in Swapon’s World. Before assessing the terms & conditions please note that terms & conditions might change anytime. Therefore, please check the terms & condition every time you place an order.

Order Policy:

  • Order can be placed for available Items/Designed only.
  • Orders can be cancelled or refunded, for both Cash on Delivery (COD) & Online Payments.
  • Home Delivery orders will be processed after the confirmation from our Customer Care representative.
  • Customer Care contact number: 09610-000383 (Service available throughout the week, Time: 10:00AM-08:00PM).

Pricing policy:

  • All our product prices are inclusive of VAT & TAX
  • Price of a product might vary in different time in our store & website due to periodic promotional offers.
  • Technical error in pricing information might take place due to system malfunction. In such situation, Swapon’s World has the authority to cancel the order. We apologize for any inconvenience that may occur.

Shipping Policy:

We are committed to delivering your order accurately, in good condition, and on time. Please see our shipping policy as follows:
  • Inside Dhaka: After Confirm the order delivered within 3-4 Working days.
  • Outside Dhaka: After Confirm the order delivered within 5-6 Working days.
  • Inside Dhaka: Delivery fee is 50 Taka.
  • Outside Dhaka: Delivery fee is 120-150 taka.

We promise to deliver our products to all over Bangladesh (District to Sub-district level), Delivery time can be varying due to we are associated with the shipping company (3rd party Courier Service Company) to deliver orders. Hence, the delivery process is not completely in our control. We apologize for occurrence of any damage & promise to compensate for it.

Color Inconsistency:

We tried our level best to portray the accurate color of the products on website. However, still customers might experience color inaccuracy due to monitor discrepancies.

Information Inconsistency Disclaimers:

The website might display inaccurate information regarding product price, availability, pictures, size & color at times due to technical malfunctions. Swapon’s World reserves the authority to correct & update that information from time to time.